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Computer Hope - Computer Help Forums  >>  Software  >>  Internet browsers  >>  Topic: Cannot open any web page 0 Members and 1 Guest are viewing this topic. « previous next »
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Author Topic: Cannot open any web page  (Read 1055 times)
Liu_Xing_Rong
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« on: November 05, 2005, 12:13:59 AM »
my computer can connect to a broadband but cannot open any webpage(always get error message) and my hotmail box in outlook express freezes.

however, when i use a dial-up connection, everything is ok.

can anyone help to locate the problem? thanks.

my system is win98se.  Huh?
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GX1_Man
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« Reply #1 on: November 05, 2005, 01:19:11 AM »
Try running Connection Wizard and make the correct choices.

Program Files/Internet Explorer/Connection Wizard/INETWIZ <double click> and then choose LAN
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Please post as much information about your computer, operating system, and problem as possible, what happened prior to problems, etc. Too much info is OK, too little is pointless! Don't just say "My computer doesn't work. What's wrong?
Liu_Xing_Rong
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« Reply #2 on: November 05, 2005, 03:13:17 AM »
thanks for the reply.
but i had already tried this and it doesn't work out.
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Fed
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« Reply #3 on: November 05, 2005, 03:18:32 AM »
IE>Tools>Internet Options>Connections
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Liu_Xing_Rong
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« Reply #4 on: November 05, 2005, 03:23:57 AM »
i meant that i had run the wizard but still cannot open web pages.
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Fed
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« Reply #5 on: November 05, 2005, 03:25:08 AM »
So?
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Liu_Xing_Rong
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« Reply #6 on: November 05, 2005, 03:32:40 AM »
so i want to know if there's some other solution to the problem.
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Fed
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« Reply #7 on: November 05, 2005, 03:37:55 AM »
If everything is correct in
Quote
IE>Tools>Internet Options>Connections

Then try pinging while you think your broadband is connected.
ping www.computerhope.com <Enter>
« Last Edit: November 05, 2005, 03:38:25 AM by Fed » Logged
Liu_Xing_Rong
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« Reply #8 on: November 05, 2005, 03:50:12 AM »
Microsoft(R) Windows 98
  (C)Copyright Microsoft Corp 1981-1999.

C:\WINDOWS>ping computerhope.com

Pinging computerhope.com [204.228.150.3] with 32 bytes of data:

Reply from 204.228.150.3: bytes=32 time=264ms TTL=45
Reply from 204.228.150.3: bytes=32 time=270ms TTL=45
Reply from 204.228.150.3: bytes=32 time=267ms TTL=45
Reply from 204.228.150.3: bytes=32 time=257ms TTL=45

Ping statistics for 204.228.150.3:
   Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 257ms, Maximum =  270ms, Average =  264ms

C:\WINDOWS>
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GX1_Man
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« Reply #9 on: November 05, 2005, 07:59:54 AM »
Quote
thanks for the reply.
but i had already tried this and it doesn't work out.



I'm sorry, you didn't mentioned what you had tried. Anything else?
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Please post as much information about your computer, operating system, and problem as possible, what happened prior to problems, etc. Too much info is OK, too little is pointless! Don't just say "My computer doesn't work. What's wrong?
Fed
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« Reply #10 on: November 05, 2005, 01:33:15 PM »
Physically remove your dialup lead.
Quote
Then try pinging while you think your broadband is connected.
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Liu_Xing_Rong
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« Reply #11 on: November 05, 2005, 06:20:45 PM »
i already did that without effect.
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Computer_Commando
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« Reply #12 on: November 05, 2005, 06:35:01 PM »
Quote
Microsoft(R) Windows 98
   (C)Copyright Microsoft Corp 1981-1999.

C:\WINDOWS>ping computerhope.com

Pinging computerhope.com [204.228.150.3] with 32 bytes of data:

Reply from 204.228.150.3: bytes=32 time=264ms TTL=45
Reply from 204.228.150.3: bytes=32 time=270ms TTL=45
Reply from 204.228.150.3: bytes=32 time=267ms TTL=45
Reply from 204.228.150.3: bytes=32 time=257ms TTL=45

Ping statistics for 204.228.150.3:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 257ms, Maximum =  270ms, Average =  264ms

C:\WINDOWS>

Is this from broadband or dialup?
Is your broadband DSL or cable?
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Liu_Xing_Rong
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« Reply #13 on: November 05, 2005, 06:55:13 PM »
this is what i got when the broadband was connected and the connection is through cable.
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Computer_Commando
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« Reply #14 on: November 05, 2005, 06:58:32 PM »
Those are terrible ping times, all should be below 100ms.  Contact your ISP.  What country, who is ISP.
« Last Edit: November 05, 2005, 07:01:39 PM by Computer_Commando » Logged
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