Quick links

Hard drive information
Debug routines

W.D. SPECIFICATIONS

Looking for Conner specifications and jumper settings? See our Western Digital hard disk drive specifications page.

Drive recalls

Drives purchased between August 27, 1999 and September 24, 1999 from 6 to 20 GB may fail after six to twelve months of full-time use. Below is a listing of models affected:

WD64AA-XXAAAX (6.4 GB)
WD68AA (6.8 GB)
WD100AA (10.0 GB)
WD102AA-XXAAAX (10.2 GB)
WD135AA (13.5 GB)
WD136AA (13.6 GB)
WD170AA (17.0 GB)
WD172AA (17.2 GB)
WD200AA (20.0 GB)
WD205AA (20.5 GB)

Additional information on this issue can be found through Western Digital's web site or technical support number.

General hard drive troubleshooting:

See our general hard drive troubleshooting page which lists complete information on computer hard drives.