Reference number: CH000151

Getting Fax support in Windows 98.

Issue:

Getting Fax support in Windows 98.

Cause:

Microsoft has removed fax support from being installed by default. However, it can be installed to help support third-party programs as well as if you wish to use it. Keep in mind, however, Microsoft does not support fax in Windows 98.

If you wish to have a supported faxing utility, it is highly recommended that you purchase a fax utility for the computer instead of following the below steps.

Solution:

Place your Windows 98 CD within your CD-ROM drive:

Go into the following directory: X:\TOOLS\OLDWIN95\MESSAGE\US> (where X is the letter of your CD-ROM drive)

To install Windows messaging, double-click wms.exe. This file is used as an e-mail service; keep in mind if you are using Microsoft Outlook / Outlook express, you will not want to install this program.

To install Microsoft Fax, double-click on awfax.exe
Once the above programs have been installed, reboot your computer and run through the Microsoft fax installation, which will allow you to send and receive faxes.

If you wish to uninstall Windows Message / Windows Fax, you can uninstall these programs through the Add/Remove program icon located in the Control Panel.