Reference number: CH000201

No sound in new game, elsewhere it works fine.

Issue:

No sound in new game, elsewhere it works fine.

Cause:

1. Microsoft DirectX issue
2. Sound card settings
3. Old MS-DOS game in Windows

Solution:

Microsoft DirectX issue

It is a good possibility that you are encountering an issue with DirectX or the settings within the game itself are not correct. See our DirectX page for additional troubleshooting related to DirectX. 

Sound card settings

If you believe your game does not utilize DirectX, verify that if the game requires sound card settings to be entered, that the proper settings are set. For example, your sound card's IRQ, DMA, or I/O may be set improperly. Often these settings are INTERRUPT=220 IRQ=5 DMA=1. However, these values may not always work.

If you are not familiar with what your sound settings are, check your sound card properties under Device Manager, or users running Windows 98 or later can also check their sound card settings through the System Information program by following the below steps.

1. Click Start, Programs, Accessories
2. Click System Tools
3. Click System Information

Old MS-DOS game in Windows

If this is not a new game but an old MS-DOS game please see document CH000587.