Reference number: CH000267
When trying to
connect to BBS receive busy signal.
Issue:When trying to connect to BBS receive busy signal.
Cause:
This can be caused by any of the below possibilities.
- Line is busy
- Call waiting not configured properly
- Incorrect dialing settings
Solution:Before attempting any of the below steps it is
recommended that you first try dialing the number with a standard
handheld phone to ensure that the number is not busy or
disconnected.
This can be caused by a few different possibilities.
Information about
disabling call waiting can be found on document CH000266.
Its possible a the dialing properties have been
set inappropriately. Windows 95 / Windows 98 users verify the
below settings.
Click Start / Settings / Control Panel and double-click on Modems
Click on the Dialing properties button
Verify that the area code is the area code and not the Zip code or
the incorrect area code.
Verify that "To access an outside line first dial [ ] for local, [
] for long distance" are both blank. If you are in an office, the
first box may need to be a number such as 9 to get an outside
line.
Verify that your phone system is setup properly for Tone or Pulse
dialing (This is usually Tone).
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