Reference number: CH000385
CMOS memory size
mismatch.
Issue:CMOS memory size mismatch.
Cause:
This issue could be caused by any of the below possibilities.
- Memory has recently been added or removed from the computer.
- Memory settings improperly set in CMOS.
- Issue with computer memory and/or motherboard.
Solution:Memory has recently been added or
removed from computer
It is normal for a computer to report a memory size mismatch or
memory error when memory has been added or removed from the
computer. When this error is encountered, enter CMOS and ensure the
settings for the memory are properly set and then save and exit from
CMOS.
Memory settings improperly set in CMOS It is possible for
CMOS to become corrupt or for the memory
settings to be set back to default. Enter the computer CMOS and ensure
that the CMOS memory settings are properly set for the amount of
memory you have in the computer. Additional
information how to enter CMOS can be found on
document CH000192. Issue
with computer memory and/or motherboard
If the CMOS settings are properly set for the amount of memory
you have in the computer and the issue persists, it is possible that
a memory confliction with incompatible memory may be present. If
memory has been recently added to the computer, remove that memory to
see if the issue resolves itself. If the issue persists,
unfortunately it is possible that an issue with the computer memory
or motherboard may be present and it is recommended you contact the
computer or memory manufacturer.
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