Reference number: CH000426

Floppy disk fail (40) or (80) error.

Issue:

Floppy disk  fail (40) or (80) error.

Additional information:

The Floppy disk fail (40) or (80) errors are related to the computer floppy drive. If you are looking for information about the hard disk fail (10), (20) or (80) error message relating to the computer hard disk drive please see document CH000454.

Cause:

This issue can be caused by any of the below possibilities.

1. Floppy cable not connected properly
2. Bad floppy cable
3. Bad Floppy drive - I/O

Solution:

Floppy cable not connected properly

Verify that the floppy disk drive cable is properly connected. See document CH000277 for additional help and information about connecting the floppy drive as well as setting it up properly.

If the floppy disk drive light stays on and does not shut off see document CH000278.

Bad floppy cable

If the floppy disk drive appears to be setup properly and the light is not always on, it is possible that the floppy drive cable may be bad. We recommend you visit a local computer hardware store and purchase a new cable.

If the issue persists, unfortunately it is likely that either the floppy drive is bad or the I/O board or Motherboard is bad. We recommend you contact the computer manufacturer, have the computer serviced or that you replace the floppy drive then the motherboard if the issue persists.