Reference number: CH000461
Forgot e-mail file
or .pst file password.
Issue:Forgot e-mail file or .pst file
password.
Cause:Users who may have protected their
e-mail file may have forgotten their password and no longer have
access to the password file.
Solutions:
Microsoft Outlook 9x users Users who have forgotten their password and are using Microsoft
Outlook 9x (97 or 98) can utilize the Microsoft Outlook password strip
file available through our
updates
page.
Microsoft Outlook 2xxx users Unfortunately, we are unfamiliar with an easy method or recovering
the Microsoft Outlook 2xxx password. If you have mistakenly lost your
password for Microsoft Outlook 2xxx, unfortunately the data is
unrecoverable.
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