Reference number: CH000566
Unable to restore computer using restore disk.
Question:
Unable to restore computer using restore disk.
Additional information:
Today, many computer manufactures and OEMs
ship their a recovery or restore diskette and/or CD that is used to
restore the computer back to how it was when they originally purchased
their computer. Using these disks is often easier for most users
because all the settings, drivers, and other software is all included
on the disk.
Unfortunately, because all manufacturers create each of their disks
differently and each disk may have its own issues, it can make it
difficult for third-party support companies such as Computer Hope to
trouble shoot. Below is some additional information and
recommendations
Answer:
Because restore discs and diskettes are custom developed by
the computer manufacturer, and information and issues related to
those discs and diskettes are not made public, any issues that you
encounter while using these discs and diskettes must be handled
through your computer manufacturer.
A listing of computer manufacturers and their contact
information can be found on our network
computer companies page.
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