Reference number: CH000567

Black and white picture with laptop connected to TV.

Question:

Black and white picture with laptop connected to TV.

Answer:

1. Driver issue - This issue can be caused by a driver related issue; verify your laptop has the latest drivers from your computer manufacturer. Note: if you are using a laptop computer we recommend you get the latest drivers from your computer manufacturer and not the video card manufacturer unless directed otherwise.
2. Connector issues - If you are using an adapter such as a SCART to connect your computer to the TV, make sure it is capable of supporting your video mode. SCART connectors only supports composite video and therefore if you are using S-Video you will only be able to receive a black and white picture. If you are using S-Video connector you may wish to use the S-Video to SCART pro (pro-SCART-6) found here.
3. TV modes - Verify your laptop is using the same TV mode as your TV (e.g. PAL or NTSC).
4. Hardware - Insure you are connecting the laptop directly to the TV and not through any other devices.
5. Other - If the above issues do not relate to your situation and you are still receiving a black and white picture, it is recommended you contact your laptop computer manufacturer or video card manufacturer for additional recommendations and/or repair.