Reference number: CH000635

How to get into Windows XP recovery console without a Windows XP CD.

Question:

How to get into Windows XP recovery console without a Windows XP CD.

Additional information:

Users who have purchased their computer from an OEM or with a pre-installed version of Microsoft Windows XP may get a Recovery CD or another non Microsoft Windows XP CD. Unfortunately these CD's often do not have the recovery console feature found with the standard Microsoft Windows XP CD.

• See document CH000627 for additional information and help with using the Windows 2000 and Windows XP recovery console.

Answer:

Because not all recovery CD's provided by OEM's provide access to the recovery console Microsoft has made a set of boot disks that can be downloaded and used to get into the recovery console. A link to these downloadable diskettes can be found on our boot disk page.