Reference number: CH000724

Unable to fast forward movie files.

Question:

Unable to fast forward movie files.

Answer:

This issue is caused when the movie file is corrupted; often when the movie file is downloaded improperly or was not completely downloaded. To correct this issue, you need to fix the video file. There are numerous software programs available that will allow you to correct many different types of video corruption. One program we suggest trying is video-fixer, a great program capable of fixing avi, wmv, rm, divx, and several other types of videos.

If the above solution does not resolve your issue or after doing the above solution you find that the video file is not complete you may also wish to download the file again.