Reference number: CH000810
How can I change my e-mail address?
Question:
How can I change my e-mail address?
Answer:Like a home or office address, you cannot change it and
automatically have all new e-mails delivered to that new address
automatically. However, there are several things that can be done to
help minimize and/or prevent any lost e-mails as listed below.
Mass e-mail new address to friends and
family
Our recommended solution to make sure you continue to get
e-mail from your friends and family is to simply send an e-mail
letting them know you're changing your e-mail address and what
your new e-mail address is.
One disadvantage of doing this is that often you will forget
to send someone your new e-mail address and/or someone may miss
your e-mail you sent out with your new e-mail address. However,
you can easily fix this by sending that person an e-mail again
from your new e-mail address.
Automatic replies
Automatic replies are also another good solution to making
sure everyone knows your new e-mail address. This service will
automatically reply to any e-mail sent to your old e-mail address
with a note telling the sender what your new e-mail address is.
One serious disadvantage of doing this is that all e-mail you
receive will get this automatic reply. Which means any
SPAM messages or people
sending you e-mail you do not want to receive will get your new
e-mail address and likely send you mail to your new address.
There are some services that will require your authorization
before sending your new e-mail address; however, many companies
simply reply to the e-mail address with your new e-mail address
in the message body.
If you're interested in setting this type of service up on
your old e-mail address, contact your e-mail provider or Internet
service provider to see if it is available and can be enabled.
E-mail forwarding
E-mail forwarding is another service provided by many Internet
service providers that will automatically forward your e-mails to
your new e-mail address. However, there are several disadvantages
(as listed below) to this service that you may wish to consider
first.
- You will continue to receive SPAM messages, e-mail
solicitations, and any other e-mail you may not wish to
receive.
- No one will know your new e-mail address because it is
simply being forwarded to your new address.
- If your old e-mail address expires, any mail still going to
the old e-mail address will be lost.
If you're interested in setting this type of service up on
your old e-mail address, contact your e-mail provider or Internet
service provider to see if it is available and can be enabled.
Below are some additional questions that relate to this question
and the answers to each of those related questions.
My old e-mail address has expired or
been canceled, what should I do?
Unfortunately, the only thing you can do is create a new e-mail
address. Almost all companies who automatically expire or cancel
your account because of no activity will not re-enable the e-mail
address.
If you're paying for your e-mail or your e-mail is being
provided by your Internet provider, it's likely your e-mail may
have just been suspended because of late payment or no payment.
Often, once payment has been received, your e-mail can be
re-activated.
Finally, if your e-mail service provider also maintained your
address book, unfortunately, it too has been permanently lost.
Additional information about why an e-mail address may expire
can be found on document CH000809.
My e-mail address has a spelling error,
can I modify it?
You cannot modify your e-mail address because of spelling or
other error. If you wish to change your e-mail address, you will
need to create a new e-mail address.
Can I change my e-mail so it looks like
I am coming from a different domain?
While it is possible to
spoof
your e-mail address, making it appear as if you're coming from a
different address, you will not be able to do much more than send
messages; any replies will be sent to the spoofed address and not to you. If you
wish to be able to send and receive e-mail from a different
domain, we suggest looking into an e-mail forwarding service which
can send and receive your e-mail from various different domains
and forward any e-mails received to an e-mail address of your
choice.
Click here to search for e-mail forwarding services.
Additional information:
|
