Reference number: CH000945

Epson printer reporting Service Required error.

Question:

Epson printer reporting Service Required error.

Full error:

Parts inside your printer are at the end of their service life.

Answer:

Many of the Epson printers ink cartridges have a sensor that allow the printer and the associated software know when to replace the printer ink cartridges (even when the cartridges have ink within them) and/or when the printer needs to be cleaned. In some cases you can bypass this message by following either of the below steps.

Use printer buttons to reset

Use the printer buttons to reset the printer by pressing and holding the "Stop", "Maintenance", and "Power" buttons all at the same time.

Other Epson models such as the RX620 require you press and hold the "Stop", "B&W", and "Power" buttons all at the same time.

Use third-party SSC service utility

In addition to the above recommendation users can install a third-party utility that will allow you to adjust and customize many of the settings including the sensor that generates this message. This utility can be found here and supports the below listed Epson printers.

C47, C48, C67, C68, C87, C88, CX3700, CX3800, CX3810, CX4100, CX4200, CX4500, CX4600, CX4700, CX4800, CX3650, CX6300, CX6400, CX6500, CX6600, CX3650, CX3700, CX5100, CX5300, CX7800, D68, D88, DX3800, DX3850, PictureMate, PM-970C, PM-A700, PM-G720, R220, R230, R320, R1800, R2400, RX420, RX425, RX620, RX430, RX500, RX510, RX520, RX600, RX610, RX700