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Reference number: CH001157

Unable to empty Windows Recycle Bin because directory is not empty.

Question:

Unable to empty Windows Recycle Bin because directory is not empty.

Answer:

When attempting to empty the Microsoft Windows Recycle Bin, you may get an error indicating that a directory exists in the Recycling Bin that is not empty even though it may show no files. To resolve this issue try the below suggestions.

Empty the Recycle Bin from Safe Mode

Boot the computer into Windows Safe Mode and open the profile which contains the Recycling bin that cannot be emptied. Additional information about how to get into safe mode can be found on document CHSAFE.

In Safe Mode attempt to empty the Recycle bin again. If you continue to get the same error, continue with the suggestions below. Otherwise, if emptied, reboot the computer and allow it to boot back into Normal mode.

Run ScanDisk on the computer

If corrupt files exist on the computer, often times they can cause random issues when attempting to delete them. Make sure corrupt files do not exist on the computer by running ScanDisk on the computer.

Additional information about running ScanDisk can be found on document CH001118.

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Category:
Windows XP Q&A

Companies:
Microsoft

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