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If you are connecting at or close to 53k or close to 53k, such as 41 / 42, more than likely this is the highest that you are going to be able to connect. The FCC has a limitation of 53k, if you're not connecting at high 40k or low 50k speeds verify the below recommendations.
Finally, to help verify that your Internet Service Provider is not at fault and potentially test the phone lines try connecting to other Internet Service Providers or use another computer to test the phone lines to see if able to connect at 56k; in some cases, your phone systems may not be able to support 56k. Because of the variety of modem chipsets, it is highly recommended that you contact your computer or modem manufacturer to obtain complete information on upgrading your modem to V.90. Because this upgrade is generally a flash of a chip on the Modem card incorrectly can cause the modem to stop functioning. I'VE UPGRADED TO V.90, NOW MY MODEM DOES NOT WORK Unfortunately, this can be caused when downloading the incorrect V.90 modem update. It is recommended you first attempt to reinstall your modem. If after installing your modem you still encounter the same issue, it is recommended that you contact either your computer or modem manufacturer for additional support and information.
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