Help needed - Application cannot be executed. The file *** is infected.

[Marc1874]

Hi,

Today I have been getting this error along with other stuff popping up on my computer. The full message reads: "Application cannot be executed. The file *** is infected. Do you want to activate your antivirus software now?"

I have been searching on google trying to find a fix and have come across this website.

The problem I am having is that I can barely open anything up on my computer to try and fix the issue. So it is proving rather difficult. Whenever I try to open something up it just closes down again straight away.

I can provide anymore information if needed, I'm sure, to anyone who can help.

The help will be much appreciated.

Marc


Edit: I have tried to run HiJackThis as per the pinned topic and it is giving me the same error as normal:

"Application cannot be executed. The file wuauclt.exe is infected. Do you want to activate your antivirus software now?"

[Marc1874]

Just an update, this has gotten even worse. I can barely see my screen. I tried to install the AVG anti virus as directed in the pinned topic, this will not install because when I double click on the application file it just disappears like everything else.

I have tried to do this in safe mode but as I am not connected to the internet it won't allow me to do this either. I feel like throwing the thing out of the window (not that it will help lol)

[SuperDave]

Hello  and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

Sorry for being so late. Everyone is so busy.

Go to this link to create a Rescue CD or to this site to create a Rescue USB. Carefully follow all the instructions for whichever method you choose.