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Computer Hope forum e-mail issues and down time
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Is the document still retrievable someone in memory on my laptop
I think the question does not suffice his purpose. Permanent deletion or recover.This one has both. http://www.piriform.com/recuva/features
I see now my solution will not work in this case. (I learn something new every day around here) To test: I created a file in my documents, then created a restore point, then deleted that document (including recycle bin), then tried to recover that file via system restore. The deleted recycle bin file was not available after restore.So I guess recovery software as you posted is the solution.