Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

« previous next »
Pages: [1]   Go Down

Author Topic: Puran  (Read 8627 times)

0 Members and 1 Guest are viewing this topic.

El_baz75

    Topic Starter


    Greenhorn

    • Experience: Familiar
    • OS: Windows 10
    Puran
    « on: May 12, 2021, 08:19:39 AM »
    I have an issue concerning Puran file recovery.

    I wish to recover data which was on a partition on an external drive, which has since been deleted. When set to deep and full scan there's no problem. When set to deep and full scan & find lost files, the progam runs for awhile and then shuts down.   

    Any ideas
    Logged

    Lisa_maree



      Mentor
    • My first real computer
      • Thanked: 162
      • Yes
    • Experience: Expert
    • OS: Windows 10
    Re: Puran
    « Reply #1 on: May 12, 2021, 05:30:07 PM »
    Hi

    The USB drive is probably sick. I would first check the drives health with HDsentinel if it is showing bad sectors then you should use software which can deal with this.
    Or not run any software on the drive until you have a raw copy to carryout the recovery on.
    Can you run the HD sentinel test and post a scene shot of the health further advice.
     
    Logged
    You have not lived today until you have done something for someone who can never repay you.”
    ― John Bunyan

    El_baz75

      Topic Starter


      Greenhorn

      • Experience: Familiar
      • OS: Windows 10
      Re: Puran
      « Reply #2 on: May 13, 2021, 01:02:53 AM »
      Quote from: Lisa_maree on May 12, 2021, 05:30:07 PM
      Hi

      The USB drive is probably sick. I would first check the drives health with HDsentinel if it is showing bad sectors then you should use software which can deal with this.
      Or not run any software on the drive until you have a raw copy to carryout the recovery on.
      Can you run the HD sentinel test and post a scene shot of the health further advice.

      It's not a USB disc, I'm using a 500GB external did drive. All software on the drive is fine.
      Logged

      Lisa_maree



        Mentor
      • My first real computer
        • Thanked: 162
        • Yes
      • Experience: Expert
      • OS: Windows 10
      Re: Puran
      « Reply #3 on: May 13, 2021, 01:18:42 AM »
      Dear El_baz75

      The reason to check the hard drive health regardless of whether the drive is usb or not is to check the drive is healthy enough to support running Puran. If it checks out 100% health then it is not as I suspect that Windows 10 is dropping the drive off line because of poor health. You asked why you couldn't run Puran over the drive. I'm asking you to check the drives health, this is something you should do before running any data recovery software. What the test shows helps in deciding how best to carryout the recovery.


       
      Logged
      You have not lived today until you have done something for someone who can never repay you.”
      ― John Bunyan

      El_baz75

        Topic Starter


        Greenhorn

        • Experience: Familiar
        • OS: Windows 10
        Re: Puran
        « Reply #4 on: May 14, 2021, 03:16:43 AM »
        Quote from: Lisa_maree on May 13, 2021, 01:18:42 AM
        Dear El_baz75

        The reason to check the hard drive health regardless of whether the drive is usb or not is to check the drive is healthy enough to support running Puran. If it checks out 100% health then it is not as I suspect that Windows 10 is dropping the drive off line because of poor health. You asked why you couldn't run Puran over the drive. I'm asking you to check the drives health, this is something you should do before running any data recovery software. What the test shows helps in deciding how best to carryout the recovery.
         

        Thank you. Could you please advise me as to how I check the drive.
        Logged

        Lisa_maree



          Mentor
        • My first real computer
          • Thanked: 162
          • Yes
        • Experience: Expert
        • OS: Windows 10
        Re: Puran
        « Reply #5 on: May 14, 2021, 04:17:49 PM »
        Hi

        As I said on the post of 12 May 2021, 17:30:07

        To run Hd sentinel from here https://www.hdsentinel.com/

        The post the screen shot of the first screen with the health.
        Logged
        You have not lived today until you have done something for someone who can never repay you.”
        ― John Bunyan

        El_baz75

          Topic Starter


          Greenhorn

          • Experience: Familiar
          • OS: Windows 10
          Re: Puran
          « Reply #6 on: May 15, 2021, 01:49:45 PM »
          Thanks Lisa_maree I'll give it a try.
          Logged
          Pages: [1]   Go Up
          « previous next »