ok so do u hear a beep at the startup? if not then were u able to hear a beep sound everytime u start ur pc before?
Also did he tell u when/where/how he got the error? (as in what he was doing on it). Try to press F2 or Delete button when u start the pc, and c if u can get into bios and c if all hardware is detected and u might wanna load default values and save them to see if that works. what happens when u press a key once u get that "press any key" message?