I'm not blaming sp2, in fact i am trying to get sp2, but it isnt' cooperating with my pc. it just said on ati's website though that they recommend sp2 with the new driver updates for the all-in-wonder 9600 graphics card. the problem is seemingly related to the graphics card b/c anytime i do anything, the screen either goes black or freaks out. my copy of win xp is legal, i got a license and download for it from my school, i burned it to cd and use that to install. sp2 i tryed to get from win update online. i installed all the previous updates (sp1, etc) and then sp2, but then i could no longer log into windows. it would get to the loading screen, reboot, and ask if i wanted safe mode, etc b/c of an error loading. i did not install antivirus right away, but i don't know how i could have gotten a virus all ready. i have it on now (i'm using avg free edition), but i can't scan the comp long enough without generating a video card error (the screen screws up or loses signal). i'm just stuck now and not really sure what to do. thanks for any help and let me know if you need more info.