Re: Internet Explorer Back Button and other issues

[wishfordos]

Hi,

I posted earlier today and have the logfiles for the scanner programs suggested.  There are actually two log files for Malwarebytes.  One from yesteday as I had already scanned with malwarebytes and one from today with the other log files.

Thanks so much for your help.  I greatly appreciate it.

Richard Hitchcock

[attachment deleted by admin]

[unlovedwarrior]

can we get more details on the issue

[wishfordos]

What kind of detail would be helpful?

[x2543]

what issue are you talking about? what's happening, what are you doing when issue happens, what does your screen look like if you're seeing an error? what's going on?

explain away, doing scan and having malware specialist check is good but you gotta tell him what exactly your pc is needing curing from.

[wishfordos]

I am having an issue with the back button on internet explorer version 7.  Four day ago my wife logged into Face book for the first time.  Ever since then internet has been acting up.  It first started with using search on Yahoo or Google.  You could search on a topic and the sites would appear fine.  When a site was selected, you would get redirected to an advertisement which related to the site you selected but not the exact site.  For instance if you searched for computers and chose the Dell site you would be redirected to say a computer repair site.  You could use the back button once and it would go to the Dell site which is what was selected in the first place.  Many times IE would say it has encountered an error and must shut down. With much adware, malware, spyware scanning I have got most of the shut down errors fixed except for the back button issue which has now progressed to you have to chose the down arrow next to the back button to go any where.  Any ideas?  I originally posted in the internet issue section and was redirected to the virus section.

[wishfordos]

added are the other posts and replies.



Thanked: 10
OS: Windows XP
Experience: Familiar




 Re: Internet Explorer Back Button and other issues
« Reply #1 on: April 16, 2009, 09:13:11 AM » 

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I know you said you already did a lot of scans and stuff but start at the first link below and post a new topic in the second link.

Start Here
http://www.computerhope.com/forum/index.php/topic,46313.0.html

Post logs in new thread here
http://www.computerhope.com/forum/index.php/board,7.0.html
 
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A smart man learns from his mistakes, A wise man learns from the mistakes of others.
 
 
wishfordos
Topic Starter
Greenhorn

Posts: 6

Thanked: 0
OS: Windows XP
Experience: Experienced


 Re: Internet Explorer Back Button and other issues
« Reply #2 on: April 20, 2009, 07:53:20 AM » 

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I found something interesting over the weekend on the topic I submitted above.  In looking at the internet addons (after much research on what an addon did for the system) I noticed that some of the active X entries were not consistant with previous entries from Sun Micro.  I disabled one at a time and then retried internet search.  The internet back button worked and the website I selected actually came up, at least for three or four times then I was redirected again.  I returned to the addons manager and disabled another active X entry from Adobe which looked suspicious.  As of this moment the back button works and I was not redirected.   Any thoughts from anyone?
 
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mroilfield
Hopeful

Posts: 361

Thanked: 10
OS: Windows XP
Experience: Familiar




 Re: Internet Explorer Back Button and other issues
« Reply #3 on: April 20, 2009, 07:56:14 AM » 

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yep you can still do what I suggested above.

It would never hurt to have one of the specialist have a look and give you a clean bill of health
 
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A smart man learns from his mistakes, A wise man learns from the mistakes of others.
 
 
wishfordos
Topic Starter
Greenhorn

Posts: 6

Thanked: 0
OS: Windows XP
Experience: Experienced


 Re: Internet Explorer Back Button and other issues
« Reply #4 on: April 20, 2009, 08:14:44 AM » 

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I have completed the first suggestion and sent the three log file into the the link identified.

Thanks again for your continued help.
 
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