I was so grateful to find this site, and have followed all the steps and created the logs, which I will try to attach. Any help you can give me would be very much appreciated.
I have Windows XP and run AVG 3 times a week. The scan on 5/31/09 was fine, but today (6/2/09) I found three files infected with Trojan Horse Agent 2.JCS. AVG would not remove them because "the moved object is bigger than the archive size limit". All three infected files are in old computer files from my previous computer (copied to this one's hard drive) and are in My Pictures/Sample Pictures. I am sure I don't need those files, so could I just delete them? Would that solve the problem? I wasn't sure, so I didn't do anything.
Following your steps, I removed Viewpoint Manager (remove only) and Viewpoint Media Player. I ran the CCleaner, the superantispyware, and mbam. I had a very old Java, which I updated.
I had not been updating Windows, and the day before I found the infection I went through the process of getting SP3 and also downloaded 2 or 3 optional updates. I wondered if that had anything to do with getting the Trojan Horse.
I am going to attach the mbam log and hijink log.
Superantispyware is at
http://www.filedropper.com/superantispywarescanlog-06-02-2009-19-03-08Thanks so much! I have to go to bed, but I will check back in the morning.
Alta Price
Bettendorf, Iowa
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