Deskjet F4280 help

[attorney]

We installed a brand new Deskjet F4280, but it won't print.  In fact, the icon doesn't even show up in the control panel.  We've installed, unstalled, then installed again.  Still nothing.

Suggestions?  Using XP on a Gateway computer.

[macdad-]

Check the USB cable, make sure its fully seated into the back of the printer and back of the computer.

Check to see if you have the proper drivers installed:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=3390949
(For now just install the Basic drivers)