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Author Topic: have a virus, need to format, but unable to backup pictures!  (Read 3050 times)

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stutronica

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have a virus, need to format, but unable to backup pictures!
« on: December 21, 2009, 11:35:50 PM »
I have some sort of virus thats killing my computer. Im going to reformat my hard drive, but before I do so I need to back up all my pictures. But here lies the problem. I tried to put my pictures on a usb flash drive, but im unable to copy and paste them, or drag them anywhere! I then thought maybe I could burn them using nero, but I'm unable to even open nero I keep getting "an error using COM/OLE.exe occurs. Please check installation of COM on your computer." I cant even get nero to run properly.
Please Help I really dont want to lose my pictures!

Allan

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  • OS: Windows 10
Re: have a virus, need to format, but unable to backup pictures!
« Reply #1 on: December 22, 2009, 05:56:38 AM »
You don't want to transfer potentially infected files. Download and run a boot time av.