Not being able tor ename files

[Joelex]

Hi I'm not sure what the problem is but when I make a file of any kind and try to rename it, it changes the icon from the proper icon like word file icon to a little box with some colours in asif it doesn't know what program to open it with. Any solutions on how to stop it from doing this?

Thanks, Joel

[ale52]

Need...more...info...gasp 

Operating system / antivirus & antispyware protection / service packs installed / when did it start happening / did it ever work right / installed any new software?

Alan <><