Vipre tech support provided the following solution:
download and use this program called microsoft fixit tool to try to remove panda from the computer
you can download it from this link
http://support.microsoft.com/mats/Program_Install_and_UninstallHere are some instructions on running this tool:
1. Click the green Run Now button on the site linked above.
2. Run the program downloaded
3. Click the Accept button
4. Microsoft Fix It will scan the machine for Windows Install and Uninstall issues
5. Select Detect problems and let me select the fixes to apply
6. Select Uninstalling
7. Select Panda Antivirus from the programs listed and click Next
8. Select Yes, try uninstall
9. Make sure all the Listed issues are checked and click Next
10. You will get a result status notifying you that the process succeeded.
11. Select one of the feedback options and click Next
12. Click the Close button
restart the computer
This solution worked perfectly for me!
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