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Author Topic: Malwarebytes problems!! need help!  (Read 4221 times)

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Thomasmatchew17

    Topic Starter


    Greenhorn

    Malwarebytes problems!! need help!
    « on: December 29, 2008, 11:23:44 AM »
    So i downloaded Malwarebytes Malware remover and its on my desktop, and all of the files appear to be present, but every time i click the icon or try to open the file, nothing happens...at all.. i believe that it may be because of some kind of virus affecting my registry or something im not exactly sure.... I also cannot run Disk Defragmenter (every time i click analyze or defrag it pops up a window saying "Disk Defragmenter could not start") and cannot go to certain websites such as malwarebytes.org.....many of them simply say "Internet Explorer cannot display the webpage."

     Please HELP!!  :-[

    007will

    • Guest
    Re: Malwarebytes problems!! need help!
    « Reply #1 on: December 29, 2008, 11:43:26 AM »
    hi ur prob might b same as mine (see post below) if i get ne response i will let u no.

    evilfantasy

    • Malware Removal Specialist
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    Re: Malwarebytes problems!! need help!
    « Reply #2 on: December 29, 2008, 02:38:57 PM »
    Click Start > Control Panel > System > Hardware > Device Manager > View > Show Hidden Devices.
    • Scroll down to “Non-plug and Play Drivers” and click the plus icon to open those drivers.
    • Then search for TDSSserv.sys
    • Let me know if you find this or not.
    • If you do find it, right click on it, and select “Disable”. Do not try to uninstall it.
    • Also if this is found and you disable it.
    • Now reboot and see if you can run the other scans that would not run.

    Mulreay

    • Guest
    Re: Malwarebytes problems!! need help!
    « Reply #3 on: June 27, 2009, 12:48:35 PM »
    Hey, does anyone have problems with malwarebytes destroying the drivers for your cd rom or dvd rom? Or keeps you from connecting to the internet with on one of your users?

    Please don't hijack someone else's post. Start a new one.