Reference number: CH000140
Windows computer only starts in MS-DOS.
Issue:Windows computer only starts in MS-DOS.
Cause:Commonly, this issue occurs when another program or game is restarted into a MS-DOS mode for compatibility reasons but is improperly restarted.
Solution:Follow the below instructions to allow the computer to boot into Windows 95 or Windows 98 instead of MS-DOS.
Solution one
Type cd\
Type edit autoexec.bat
Type REM with a space after it, in front of the below lines within the autoexec.bat. Note: Not all these lines may be in the autoexec.bat. However, if they are present, remark these lines.
cd c:\windows\command
call c:\windows\command\<name of game or program that may be trying to start>
c:\windows\win.com/wx
Once the above lines have been remarked, if applicable, click File / Save, and click Exit. Once back at the prompt type the below commands.
Type edit config.sys
Type REM in front of the below lines within the autoexec.bat:
dos=single
Save and exit the config.sys file. Once back at the MS-DOS prompt reboot the computer and you should be able to get back into Windows.
Solution two
From the MS-DOS prompt type in the below lines.
Type cd\
Type attrib msdos.sys -r -a -s -h
Type edit msdos.sys
Locate the line BOOTGUI=0 and change the line to BOOTGUI=1
Note: If this line is already equal to one do not change the line.
Additional information:
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