Reference number: CH000160
Windows 98 hangs when scrolling in Internet Explorer or Outlook Express.
Issue:Windows 98 hangs when scrolling in Internet Explorer or Outlook Express.
Cause:This issue can occur when using an ATI 3D Rage II or 3D Rage II Plus video card.
Solution:The possible solutions are available for users encountering this issue with either the ATI 3D Rage II or the 3D Rage II Plus video card.
First Solution:
Download the latest video drivers for your video card from the ATI web site.
Second Solution:
- Click Start / Run and type system.ini and click ok.
- Add DevBMP=0 to the [Display] section of the system.ini.
- Click File / Exit and save changes and reboot the computer.
Third Solution:
- Click Start / Setting / Control Panel / double-click the Systems icon and click the Performance tab.
- Click the Graphics button and drag the Hardware acceleration to None.
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