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Quick links
Welcome
About Computer Hope
What Computer Hope has to offer
Navigating
Searching Tips
Computer Hope Top 10 section
Welcome
Thank you for visiting Computer Hope, the location for free online
computer support and computer related information. Computer Hope has been designed
to assist
all types of computer users with any of their computer related
questions as well as a great location to learn more about your
computer and its hardware and software.
We hope you enjoy your visit at Computer Hope and look forward to
helping you for years to come.
About
Computer Hope
Founded in November
1998, Computer Hope™ re-invented the term "technical support" by offering free technical support to everyone no matter the
type of computer,
hardware, software, or operating system. Computer Hope
will continue to
offer free support to all users through the Internet with the intention of becoming the
largest free support center on-line. Computer Hope plans on enabling other companies and web sites to link into our database
and allow their users to get free support without any of the hassle of
implementing thousands of pages of information, continuing to update the content of its
pages each day, and ensuring that every link works throughout its database.
Additional information about the
Computer Hope company can be found on our Company
information section.
What
Computer Hope has to offer
Technical Support - Technical Support is the
basis of Computer Hope and how we began. Starting off with a basic listing of software and
hardware support links, we have grown to a site containing some of
the most complete free listings of various technical information
and support. We
currently offer support in the below fields.
Search Engine - Computer Hope is utilizing
the same search engine that powers the Google search engine. You
can search now by typing your question or what you're looking or
in the below box or while on any of the Computer Hope pages find
this search box at the top left or bottom center of the page.
Dictionary - Computers and computer related
products are notorious for their obscure language and acronyms,
which is why having a dictionary is so helpful. Our
dictionary lists thousands of computer related terms that link
to related terms and categories, making it one of the best
locations to locate a definition or meaning to a computer
related term. See our dictionary by clicking
here.
History - A great section for individuals interested in
computer history as well as students looking for the history information, our history section lists computer related history from
the 1500's to today and is an excellent reference point for
learning more about computer history. Get to this section by clicking
here.
Buying Tips - Our buying tips section helps
you make good decisions when looking to buy computers or computer
hardware. In addition to the buying tips, users may find technical
support on those products as well as information about how to
install those products. Visit our buying tips section by clicking
here.
People - Section of Computer Hope that is dedicated to
the computer pioneers and information about other people who have
affected the computer industry. See our computer people section by
clicking here.
Forums - Online forums enable thousands of Computer Hope users
to communicate with each other and talk about computer and help
each other with their computer related questions. Visit our online
forums by clicking
here.
Downloads - The Internet and companies are
always changing; therefore, we have created a great location to
locate helpful and useful software for your computer and computer
products. In addition to downloads, users can also link to our
driver listing, which has a great listing of where to locate
drivers for your computer products. See our downloads and drivers
by clicking here.
Company Information - Computer Hope is a
great resource for your computer needs, but occasionally you may
need to contact the manufacturer or developer of your product,
which is why we developed our company information section. This
page is a wealth of company contact information such as phone
numbers, e-mail addresses, business addresses, web addresses,
and much more. If you are looking for information about a
computer company or how to contact them, this is the place to
start. Locate company information by clicking
here.
News - For those of you who love to keep up to date
with the latest computer news, Computer Hope has a great new
section that is updated at least daily with the latest computer
news, and contains an archive of all the old computer news. See
our main news section by clicking here.
Newsletter - The computer industry never stops evolving
and it can be difficult to keep up with the changes as well as the
latest news, which is why we developed our Computer Hope
newsletter. Our newsletter is distributed weekly and contains a weekly computer dictionary
term and definition,
weekly computer news, weekly virus, security, and privacy threats, what's
new at Computer Hope and an all talk section where we list the
latest innovations and information. View past newsletters and/or
subscribe by clicking here.
Chat - Our online chat service enables
Computer Hope visitors to chat live with Computer Hope and
Computer Hope chat volunteers. Visit our chat page by clicking
here.
Navigating
Navigating
introduction
Navigating - Top bar
Navigating - Left bar
Navigating - Right navigation bar
Navigating introduction
We believe that navigation should be completely user friendly;
however, at the same time
capable of getting the user the information they need to have as
fast as possible. We have designed this
section to help all of our viewers obtain a better understanding of our pages as well as how to
utilize all of our valuable resources. Below are illustrations and
descriptions of each of the
major portions of Computer Hope.
Navigating using the top bar
      
The above bar, which will be located on every page of Computer Hope,
allows users to quickly get to the main pages of Computer Hope.
- Home - Will link the user directly to the main page of Computer Hope.
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Free Help - Will link the user to the main help section of Computer Hope.
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Contact - Links the user to ways of contacting Computer Hope and other companies.
- Links - Will link the user to the search section of Computer Hope.
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Products - Links the user to the products section of Computer Hope.
- Dictionary - Quickly access the main dictionary
section.
- Forums - Quick link to access the Computer Hope
forums.
Navigating using the left bar
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The
image to the left is an example of the left navigation
bar. This bar will contain the "search section" on every page of Computer Hope, allowing
users to quickly and easily search for information they may be
looking for.
Below the search, users will also
have access to the commonly visited sections of our site,
enabling users to get where they need to go even faster. On
the majority of the pages users will also have links to
e-mail a page to a friend, get access to a print preview,
and even edit the page, allowing a user to suggest additional
information.
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Navigating using the right bar
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The image to
the left is an example of index section of the right
navigation bar. This bar is located on the majority of Computer Hope's web
pages and has three sections. The first is the section
"category", which links you back to
the page that the current page is based on. Next is the "Companies" section, which will
linking you to a company information page in case you
need additional information about that company or need
to contact it. Finally, the "Related Pages" section will
link you to any page that is related to
the current page you are on. |
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The next section of the right navigation bar will either be
"Drivers", "Updates", or will not be listed. If you are reading about a particular hardware product,
this section will have a link to a drivers section, if it
is available. However,
if you are on a software page, the "Updates"
section will be listed, which allows you to link to any
updates that may be available for the product you are
currently reading about. Finally, if you are not reading about either
hardware or software, this section will not be listed
because it is not needed. |
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Finally, the resolved section allows the user to give feedback to Computer
Hope. If the user was able to locate the answer to their question, the user can click yes
and let Computer Hope know that they were able to resolve
their computer question, which greatly helps
Computer Hope.
However, if they were unable to locate the answer, clicking
"No" will take them
to another section that may be able to link them to where
they may need to go and/or allow you to send an e-mail to Computer Hope's Technical Support department.
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