Reference number: CH000436

High definition monitor has two small lines across it.

Issue:

High definition monitor has two small lines across it.

Cause:

Two thin lines are normal for an aperture grille monitor, and are not a malfunction. These are shadows from the damper wires used to stabilize the aperture grille and are most noticeable when the screen's background is a light color.

Solution:

This is a normal function of the characteristics of the monitor therefore is not a defect with the monitor.