Reference number: CH001191

When watching videos full screen my computer stutters.

Question:

When watching videos full screen my computer stutters.

Answer:

Often this issue is encountered on computers with slow processors or not enough memory. Below are suggestions that can be done to help resolve this issue for video stuttering on any type of videos you may be watching on your computer.

Stuttering with flash videos such as Hulu or Youtube videos

If you're encountering stuttering or with online video such as Hulu or Youtube videos in full screen. Disabling the hardware acceleration in Adobe Flash videos can actually make a big difference for computers with slower processors. To do this follow the below steps.

1. Open the online video that's slow.
2. Right-click on the flash video.
3. Click Settings.
4. In the Flash Player Settings uncheck the box "Enable hardware acceleration" and then click close.

Other stuttering and additional suggestions

Decrease resolution

Decreasing the resolution your using can also often increase the performance of full screen video since it will not require as much from the computer. Additional information about decreasing the resolution can be found on document CH000190.

Update video drivers

Video drivers are one of the most often updated driver on your computer, often updated at least once every two months. Having the latest video drivers on your computer can make a big difference. We highly recommend you make sure you have the latest video drivers and/or if you have not updated your video drivers recently that you update the video drivers. See document CH001192 for steps on how to update your video drivers.

Close background applications

Many time computers will have a lot of other programs running in the background. Each of these programs will take some of your overall system resources, which if already limited can cause you computer to become slow causing videos to stutter. Make sure any open programs are close and additionally disable background programs running in the background from starting up each time your computer boots up. Additional information about how to do this can be found on document CHTSR.

Additional information:

• See our stutter dictionary definition for additional information about this term and related links.