Reference number: CH000888
How can I forward an e-mail with an
attachment?
Question:
How can I forward an e-mail with an attachment?
Answer:
All current e-mail programs and e-mail services should support
the ability to forward e-mails with attachments. To do this often
only requires that you open the message you wish to forward and
click the forward button or icon and type any additional information
about the message and click the send button.
However, how some e-mail programs and services send and interpret
forwarded messages can cause confusion. Often when an e-mail with an
attachment is forwarded to another user the user must first open the
forwarded e-mail before being able to see the attachment. For
example, in Microsoft Outlook 2000 an e-mail message with an
attachment would be shown as a small letter icon. Double-clicking
that icon would open the message that contains the attachment, which
could then be saved or viewed. Otherwise the user receiving the
attachment should simply see the attachment.
If you're encountering issues with another user receiving your
attachments try saving the attachment to you computer and create a
new e-mail with the attachment and send the user. Additional help
and information about sending attachments can be found on
document CH000887.
Additional information:
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