Runtime errors.
Before following the below recommendations for troubleshooting
your runtime error if you're getting a runtime error with a runtime
error code and error message such as "Runtime error 75 path/file access error",
skip to the below runtime error listing for a
listing of runtime error codes and additional information and causes
for these errors.
If you are encountering a runtime error message while in Windows or
above ensure that the issue is not being caused by a third-party
program or TSR by end tasking all open programs. Additional
information about TSRs and how to end task a TSR can be found on
document CHTSR.
If, after end tasking all TSRs, you continue to experience the same
issue and are running Windows 95 or Windows 98, verify that no utility
or program is being loaded in the autoexec.bat / config.sys that is
causing your issue by temporally renaming the files. To do this,
follow the below instructions.
If your issue persists it is possible that the program, utility or
game causing the runtime error may have issues. Verify through the
developer's
web site that all updates or patches that may be available have
been downloaded and applied.
If no patches or updates are available, attempt to uninstall and/or
reinstall the program that is causing the issue. If you are having a runtime
error in your operating system, reinstall the
operating system.
Because computer viruses are capable of tampering with the system
settings / memory it is possible for a computer virus to generate a
runtime error. If you are currently running a virus protection program
on your computer ensure it has the latest updated patch or .dat file.
If you do not have a computer virus protection program it is
recommended one be purchased or that a demo be temporarily downloaded
to scan your computer hard disk drive for viruses.
Finally, if you have followed all of the above recommendations, it
is possible that you may be encountering a hardware / memory related
issue. We recommend that you first contact the developer of the
program causing the issue for any possible solutions. If no solutions
are found, we recommend you contact the computer or motherboard
manufacturer for additional recommendations and/or service.
Below is a listing of Microsoft Windows and Windows software
runtime error codes and related Runtime error messages. If you're
encountering one of the below runtime error codes and have a
matching runtime error message see the associated additional
information column for causes and information about that runtime.
If the additional information does not help resolve your issue try
the recommendations under the above solution
section.
| Runtime
error code |
Runtime
error message |
Additional
information |
| 5 |
Illegal function call |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 6 |
Overflow |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 7 |
Out of memory |
This issue
can be caused when the computer does not meet the
programs system requirements or to much memory is
already being used for the program to run.
If your computer meets the requirements try first
reinstalling the program to make sure it's not an issues
with the program installation. If this does not resolve
your issue review document
CH000375 for additional information about
troubleshooting out of memory issues. |
| 9 |
Subscript out of range |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 10 |
Duplicate definition |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 11 |
Division by zero |
Problem
with a math formula in the program or the programs code.
Verify no software updates are available for the program
causing this error. |
| 13 |
Type Mismatch |
Make sure
your system regional settings are setup correctly and
that the program you're running is made for your version
of Windows. |
| 14 |
Out of string space |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 19 |
No Resume |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 20 |
Resume without error |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 28 |
Out of stack space |
This issue
can be caused by a program or memory error. First try
going through the out of memory troubleshooting on document
CH000375, if this does not resolve the issue try
reinstalling / updating the program. |
| 35 |
Sub or Function not defined |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 48 |
Error in loading DLL |
This issue
is often caused with a bad installation or an issue
caused after another program has been installed that
replaced the programs DLL.
Close all programs and TSRs
and try installing the program again. |
| 52 |
Bad file name or number |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 53 |
File not found |
File
required by the program to run is not found. Program
needs to be reinstalled or missing file(s) need to be
copied back to the computer. |
| 54 |
Bad file mode |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 55 |
File already open |
Program or
file associated with program is being used and program
does not have access to use it. Try closing all open
programs and run program again. Additional information
about closing TSRs can also be found on document
CHTSR. |
| 58 |
File already exists |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 61 |
Disk full |
The disk,
for example, the hard disk drive does not have enough
space for the program to run or for associated files to
be copied to. Free up disk space on the computer hard
drive. Additional information about how to determine
hard disk drive space can be found on document
CH000369. |
| 62 |
Input past end of file |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 63 |
Bad record number |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 64 |
Bad file name |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 68 |
Device unavailable |
A hardware
device or necessary requirement for the program is not
being found. Verify all hardware and software required
by the program is installed. If you continue to have the
same issues verify the latest updates are installed for
the program as well as any hardware device the program
needs. |
| 70 |
Permission denied |
The
location of where the program is being copied to does
not have proper rights. Or a file that is trying to be
copied over because it's currently being used. Try
closing all programs and TSRs and running/installing the
program again. Additional information about closing TSRs
can also be found on document CHTSR. |
| 71 |
Disk not ready |
Verify you
have proper rights to the location you are attempting to
install the program to. |
| 74 |
Can't rename with different drive |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 75 |
Path/File access error |
Program
does not have rights or access to a file. Often this is
caused when a program is trying to access a network file
it doesn't have proper access to either because of
network privileges or something is blocking the program.
This issue can also be caused when the file is being
used by another program or is read-only. |
| 76 |
Path not found |
Directory
of where the program needs to be copied to or files
associated with the program need to be copied to is
missing. Try reinstalling the program. |
| 91 |
Object variable set to Nothing |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 93 |
Invalid pattern |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 94 |
Illegal use of NULL |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 102 |
Command failed |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 339 |
A file is
missing or invalid |
An
associated program file is missing or corrupt. Try
reinstalling the program. |
| 429 |
Object creation failed |
Program is
corrupted, try reinstalling the program generating the
runtime error. |
| 438 |
No such property or method |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 439 |
Argument type mismatch |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 440 |
Object error |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 901 |
Input buffer would be larger than 64K |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 902 |
Operating system error |
Verify the
program is compatible with your version of Windows
and/or has any software updates. |
| 903 |
External procedure not found |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 904 |
Global variable type mismatch |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 905 |
User-defined type mismatch |
A setting
either in the program shortcut or being defined by the
user is correct. Try running just the program without
any additional settings or variables. |
| 906 |
External procedure interface mismatch |
Program
error, verify the program has all the latest updates. If
updated try reinstalling the program. If you continue to
have the same errors contact the software
developer. |
| 1001 |
Out of
memory |
This issue
can be caused when the computer does not meet the
programs system requirements or to much memory is
already being used for the program to run.
If your computer meets the requirements try first
reinstalling the program to make sure it's not an issue
with the program installation. If this does not resolve
your issue review document
CH000375 for additional information about
troubleshooting out of memory issues. |
| 1025 |
DLL is not
supported |
This issue
is often caused with a bad installation or an issue
caused after another program has been installed that
replaced the programs DLL.
Close all programs and TSRs
and try installing the program again. |
| 6205 |
|
See
document CH000959. |
